About Colorado Springs Police Department's Communication Center
Colorado Springs Police Department (CSPD) has the largest communication center and highest number of authorized positions of the seven Public Safety Answering Points (PSAPs) in El Paso and Teller County. CSPD Communication Center underwent a complete renovation in the fall of 2020, adding and upgrading features for a modern look and feel; their new state-of-the-art center has adjustable desks at each workstation, equipped with adjustable heating, cooling, and lighting for a comfortable work environment.
CSPD separates the staff responsibilities and roles into call-takers, police dispatchers, and fire dispatchers. If you have experience as a dispatcher, you may be qualified to apply for the Public Safety Dispatcher II position. If you are interested in call-taking to start or are new to emergency telecommunications, you may submit your application for the Emergency Response Technician position. Opportunity for upward movement is available after a candidate has completed prerequisite training. As staffing calls for, a call-taker may apply to be trained in fire or police dispatching. Call-takers and dispatchers may have the opportunity to become a trainer and assist with preparing new emergency telecommunicators to become independent call-takers or dispatchers.
The Colorado Springs Police Department communication center dispatches law enforcement officers from Colorado Springs Police Department, fire department personnel from Colorado Springs Fire Department, and works with American Medical Response to dispatch medical personnel.