April 16, 2008
Meeting Minutes
Authority Members Present: Pete Carey, Michael Gower, James
Grayson, Bud Silloway and Robert
Weller.
Authority Members Absent: Bill Beahan, Ron Gibson, Marcus
Woodward and Paul Zani.
Vacancies: None
Other Personnel Present: James Anderson, System Manager and
Christy Davis, Administrative Assistant.
1) Call to Order:
The April 16, 2008 regular
session meeting of the
Authority was called to order at 1:12 PM by Secretary Michael Gower. The
meeting was
held in the E9-1-1 boardroom, located at
Only four members of the board were present when the meeting was called to
order, any items requiring a vote or action from the board were moved to later
in the agenda.
3) Introductions:
Authority Members and the audience exchanged introductions.
4) Public to be Heard:
No items were brought forth at this time.
6) Report by the System Manager:
Mr. Anderson reported that
he had received a letter from the
Commissioners saying that Marcus Woodward had been re-appointed to a second
three year term.
Robert Weller arrived at 1:15 PM and a
quorum was reached.
2) Act on requests of Authority Members
who have asked to be excused:
Motion was made by Pete Carey to excuse Bill Beahan, Ron Gibson, Marcus
Woodward and Paul Zani; second by Robert Weller.
Motion was approved unanimously on voice vote by the 5 Authority Members
present.
5) Consent Calendar:
A - Approve
the minutes of the March 19, 2008 Authority Meeting.
B - Approve
the April 2008 financial statement and authorize payment of
the monthly bills.
C - Approval
of revised Policy 7.1 (CAD-to-CAD Transfers)
Motion was made by Robert Weller to approve the consent calendar;
second by Bud Silloway.
Motion passed unanimously on voice vote by the 5 Authority Members
present.
7) Approve Authority Resolutions:
A - Resolution
08-07, Awarding of the Telecommunicator of the First
Quarter to Denise
Ackart.
There was a reading of the resolution which was approved at the March
meeting and Robert Weller presented the award to Denise.
8) Reports by Standing Committees:
A - CAD Users Group
John Norman reported that CAD-to-CAD was working between all
agencies with TriTech CAD. There will be further testing on April
29th of the Hitech to TriTech CAD-to-CAD.
B - PSAP
Managers Committee
September/October. She also said that 166 people have already signed up
so that the attendance goal will be met.
The PSAP Managers also wanted to revise the monthly call statistics
report to rename the “abandoned calls” category. They felt that didn’t
give an accurate description as sometimes these are calls that are only
a half ring or call backs. They would like some guidance from the
Authority on this issue. Some items of discussion was the media attention
to this issue, that it should be researched if the software vendor could build
a more accurate report and to possibly put an explanation of what
“abandoned” calls actually were right on the stat sheet. It was also
mentioned that they call back all hang ups if they have the ANI/ALI
information on the call. There is a policy in place that dictates what
statistics are reported monthly and that this policy would have to be
revised before any changes could be made to the report. Another category
of concern is the “Personnel assigned”, it was felt there should be an
explanation or a breakdown of calltakers/dispatchers. The PSAP
managers will be meeting to talk about the changes they want and those
will be emailed to the board. It was also discussed that any changes must
be justified so that it doesn’t give the appearance that the numbers are
being manipulated.
It was discussed that with the new NG911 system coming in that the
PSAP Managers can have more input into what they would like to see
in future reports.
The TERT (Tactical Emergency Response Team) was also discussed in
regards to the recent wildfires. During a crisis or when a center is short
staffed it is nice to have the option of sending in dispatchers to help as
EPSO did so that the Elbert county personnel could attend the funerals
of their co-workers who died in an accident.
It was announced that the resolution honoring telecommunicators would
be
read at the
9) Old Business:
A - Memorial Fund Information for Todd Sielaff and Joe Rockwell.
Troy Pring had received further information regarding what kind of
donation would be most beneficial. The dispatch center requested that
any donations go directly to the families of the men who had died so the
request was broadened to include a $100.00 donation on behalf of the
Authority to each family.
Motion was made by Robert Weller to donate $100.00 to each of the two
families; second by Pete Carey.
Motion passed unanimously on voice vote by the 5 Authority Members
present.
10) New Business:
There were no new business
items for discussion.
11) Executive Session:
An executive session was not necessary at this time.
12) Adjournment:
A motion was made by
Robert Weller to adjourn the meeting; seconded by
Bud Silloway.
Motion passed unanimously on voice vote.