PSAP Managers Committee

Meeting Minutes

August 1, 2007

Present:

Colorado Springs Police Department – Tina Young

Cripple Creek Emergency Communications – Diann Prichard

El Paso County Sheriff’s Office – Liz Brown

USAF Academy – Steever Price

Fountain Police Department – Dawn Lucero

E9-1-1 - James Anderson and Christy Davis

Absent:

Fort Carson Fire Department 

Manitou Springs Police Department

Peterson AFB

Teller County Sheriff’s Office

Woodland Park Police Department

Meeting was called to order at 10:07 AM by Liz Brown.

Approval of Minutes:

Minutes of the June Meeting were approved.

Old Business:

A –      OnStar Update:

Mr. Anderson stated that all the PSAPs should have been tested for Phase I.  It

            was noted that AFA, CCPD and FPD were not notified of any testing so Mr.

            Anderson will follow up with On-Star.  When Phase II begins in the 2^nd quarter of

            next year, the PSAPs should receive the latitude and longitude of the callers.  It

            was also discussed that most centers should be getting VOIP calls and that both

            VOIP and On-Star hang ups should be treated as all other hang ups.

B -       Mental Health Update:

The training that is being reviewed will be approximately $87.00 per person (or

            $15,000 for five days of training).  Jim Anderson will present this to the board at

            the September meeting but a guarantee of attendance will have to be made by

            PSAP managers.  It was discussed that the training would have to be held

            somewhere besides the 9-1-1 building due to the large number of students per

            session, possibly at Regional Building or at CSPD.  It was also decided to not

            schedule the training during the summer months.

C -       Accreditation questions:

CSPD said they will continue to stay accredited in the medical protocol but not

            fire or police, EPSO will also still be pursuing the medical accreditation and

            Fountain’s is due to expire in February 2008.  It was mentioned that Fort Carson’s

            accreditation has already lapsed.  Mr. Anderson stated that he needs to know of an

            agency’s intent to get reaccredited for budgetary purposes.  There was discussion

            about the extensive time commitment and cost to accredit and reaccredit versus

            the benefit.  Tina will be meeting with members of the Academy in the fall so

            anyone with questions or concerns were asked to forward those to her prior to the

            meeting.  It was also mentioned that there have also been problems on scoring of

            tests and the timeliness of getting certifications and recertifications returned.        

            Another call taking protocol is also being investigated (Power Phone).

New Business:

A -       Telecommunicator of the third quarter:

Two letters have been received so far, all nominations must be received by

            Friday, August 3rd at 4 PM.  At the October meeting the winner will be selected.

B -       Reminder to be at September Authority meeting:

Mr. Anderson stated that letters will be going out to remind PSAP Managers

            who have made requests be in attendance at the meeting.  He will also be drafting

            a letter to the Authority regarding concerns he has with certain requests.  Those in

            attendance asked if he would also make the affected agency aware of those concerns prior to the September meeting.

C -       CAD coding class offered:

A three day coding class will be offered the third week of January 08.  It will

            include how to make changes in response plans, how to add units and things of

            that nature.  It was suggested that everyone jot down any questions they might

            have so that they can be addressed during the class.  As soon as the exact dates

            are known the agencies will be notified and a deadline will be set for signing up.

D -       9-1-1 Bucks:

A policy is being developed by the 911 QA staff to set guidelines for the 911

            bucks.  This policy will be separate from the telecommunicator of the quarter

            and it was discussed it would be based on overall exemplary performance, not

            just high scoring on the protocol.  The average award will likely be $10.00 which

            can be spent right away or saved up for up to one year.  Comments should be

            be forwarded to Jim Anderson in the next week’s time.  The final policy will be

            presented to the Authority at the October meeting.

E -       CAD to CAD:

This had been tested in August and in September it was working between EPSO

            And Stratmoor Hills and EPSO and AMR. All agencies now need to be updated

            with the latest version of CAD and then further testing will be conducted.  It was

            suggested that policy be written as to how to use between agencies.  One policy

            for all agencies would be ideal.  After CAD to CAD is operational and everyone

            has seen it work then discussion on the policy can begin.  New technology was

            also mentioned in which CAD calls go into a central box and are automatically

            transferred to the appropriate agency.

F -       Request Authority to pay per diem for conferences:

Tina Young suggested going to the Authority to ask for a per diem when

            conferences are attended. Mr. Anderson said that it was his understanding that

            the Authority was there to assist with conference costs, not necessarily fund in

            their entirety.  It was discussed that PSAP Managers should consider conferences

            other than just Navigators as they could be much more beneficial. 

            It was decided that Liz would draft a letter of request for the Authority board

            And it would be presented at the September meeting.

            The next meeting will be held on October 3, 2007 at 10:00 AM at the 9-1-1

            office.