PSAP Managers Committee

Meeting Minutes

April 16, 2008

 

Present:

Tina Young – Colorado Springs Police Department

Dawn Lucero – Fountain Police Department

Steever Price – Air Force Academy

Liz Brown – El Paso County SO

Celesta Rilling – Teller County SO

Rawlin Sowell – Woodland Park PD

E9-1-1 - James Anderson

E9-1-1 – Troy Pring

 

Absent:

Cripple Creek – Diann Pritchard

Fort Carson Fire – Kim Perkins

Ashley Brooks – Manitou Springs PD

Peterson – (unknown)

           

1. Call to Order:

Meeting was called to order at 11:30 AM by Liz Brown.

 

2. Approval of Minutes:

Minutes of the February Meeting were approved.

 

Old Business:

  1. Survive and Thrive update – Liz Brown.
    1. Discussion on inviting outside agencies to attend other than AMR.

                                               i.     Troy will follow up with Debbie from 911 Training Consultants on expectations and number of students and printed materials, audio visual requirements, etc.

    1. Refreshments

                                               i.     Group discussion on morning and afternoon refreshments. Who will pay and what is wanted. Tina will do some cost searching and bring back to the group and present to Authority.

                                             ii.     Possibly seeing if 9-1-1 vendors will help sponsor the refreshments as well

 

New Business:

  1. Board Member Packets for PSAP Mangers – Tina Young
    1. Request that each PSAP Manager receive board packet information that is related to them or involves the public so that PSAP Managers have the ability to follow along. Any sensitive items not related to the general public or PSAPs obviously will not be distributed.
    2. Mr. Anderson will accommodate this request in the future with Authority Board approval.

           

  1. Statistics that appear in newsletters and on the Authority Web site…Tina Young
    1. Mr. Anderson said that statistics are displayed as outlined in Authority Board Policy 4.19.
    2. Extensive conversation regarding the concerns about the way the numbers were presented in the Authority’s report more specifically the term “Abandoned.”

                                               i.     Group felt a more appropriate term of “9-1-1 Hang Up” may be more appropriate.

    1. Some felt the numbers many be “accurate” but not “complete.”

                                               i.     Specifically related to CSPD and call takers vs. dispatchers numbers as listed in the stats.

    1. Mr. Anderson asked the group to:

                                               i.     Decide what they wanted statistically presented to the Authority

                                             ii.     What wording do they want to replace the term abandoned.

d. Question was asked by the group if anyone knew how other counties and or agencies reported these numbers. No one knew.

 

1. Open Agenda:

a. Next generation Meeting on May 20, 2008 at 10:00 am…Jim Anderson

i. 12 button IP based phone will be on display for group to view 9-1-1 software will be discussed for input on final design.

ii. 3 individuals per agency invited to include board members and lunch will be provided!

b. TERT…Tactical Emergency Response Team…Liz Brown

i. Liz discussed the development of this program for local and more specifically maybe the South Central Region in the event an agency needed additional personnel to handle call taking and dispatch needs. For example the event of disasters or as Elbert County needed when they lost two dispatchers to an accident and were short handed.

ii. Possibly forming a subcommittee of PSAP/EDRC group to establish these dispatchers.

c. South Central Region Mobile Command Unit

                                            iii.     Doug Smook here for tours of the unit

 

            Motion was made to adjourn the meeting.

Meeting adjourned at 12:51 pm.

 

The next meeting will be held on: Wednesday June 25, 2008 @ 10:00 am at the 9-1-1 Office.