Number: 4.36                                                                                  

 

 

Date Issued:                 August 24th, 2006

 

Date Effective:

 

Subject:                        Early Warning Notification System

 

Policy:                          The El Paso – Teller 9-1-1 Authority provides an Early Warning Notification System for use by all Public Safety Answering Points and the agencies they support.

 

Purpose:                       To provide for the proper operation and security of the Early Warning Notification System by requiring agency policy with certain specific items contained in that policy.

 

Definitions:                    Early Warning Notification (EWNS) - System designed to send messages to wire line telephones, wireless devices, email addresses and pagers warning the public of impending disasters, both natural and man-made.

                                   

                                    Communicator! NXT- Web-based application that notifies citizens using various methods of communication; ie. Telephones, pagers, PDAs and other devices.

 

                                    GeoCastWeb- A GIS-driven notification solution where a mapped area is selected and all communications devices in that area are notified.

 

Procedure:                    Prior to Use- Any Public Safety Answering Point (PSAP) in the El PasoTeller County 9-1-1 may use the EWNS once the following requirements have been met:

o       All personnel using the system must have attended a two-day training class presented by a company approved trainer OR been properly trained by a previously trained member of their agency.

o       An agency policy governing the use of the EWNS has been submitted and is on file at the El Paso – Teller County E9-1-1 office.

 

Information to be contained in the agency policy-

o       Statement regarding the authorization procedure and chain-of-command process for authorization.

o       System security implemented to protect the system from unauthorized use.

o       Types of situations, both emergent and non-emergent, that the agency will allow the EWNS to be activated for.

o       Message format. Clear and concise messages that will achieve a positive response to the public safety situation. Information shall clearly not incite panic or cause unnecessary fear for the citizens being notified.

 

Reporting-

o       Within twenty-four (24) hours of the completed EWNS activation a written report shall be filed with the El Paso – Teller E9-1-1 Authority containing:

o       Agency Activating the system

o       Date and time of the Activation

o       Approximate size of area notified if GeoCast was used or size of notification list if Communicator!NXT is used.

o       The message written out as it was broadcast over the EWNS system.