Date Issued: July 27th, 2005
Date Effective: July 27th, 2005
Subject: 9-1-1 Hero Program
Policy: The
Purpose: All PSAP personnel shall have appropriate knowledge on how to submit candidates for the 9-1-1 Hero Program
Procedure: PSAP Supervisor shall forward a copy of the “Call for Service” and an audio tape of the call being considered for the 9-1-1 Hero Program. This material shall be sent to the Public Safety Specialist at the 9-1-1 Office.
There shall be two types of awards:
1) Hero Medal and Public Presentation- This award shall be determined by the following criteria.
a. Caller is a child under the age of ten (10) years
b. The incident was a dangerous call or a posed life threat to any party involved
c. The victim in this call must be transported to a medical facility.
2) Certificate of Recognition- A certificate and letter will be mailed to the residence of the child being honored.
a. Caller is under the age of twelve (12) years
b. Incident did not involved a dangerous or urgent action
c. Transport to a medical facility was not required
This program may be terminated at
any time by the