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El Paso-Teller County 911, CO

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  1. Telecommunicator of the 3rd Quarter
  2. Telecommunicator of the year 2022
  3. 9-1-1 Authority Employee of the Quarter
  4. Register an AED
  1. Telecommunicator of the 3rd Quarter


Tyler Combs Recognized as Telecommunicator of the 3rd Quarter

Tylers Combs
We are pleased to announce the Telecommunicator of the Third Quarter is Colorado Springs Police Department's, Tyler Combs.
Here is a portion of his nomination:
"On May 26,2023, Emergency Response Technician Tyler Combs answered a 911 call from an escalated caller reporting a patient was struck by lightning on the golf course. The patient was passed out, and unknown if he was breathing. The caller was not with the patient but was able to report on the status of the patient and the possibility of a second patient also struck by lightning. ERT Combs was staying on the line with the caller to provide further safety instructions and details of the location of the patient.
While on the line ERT Combs overheard the caller saying his friend was with the patient under a tree. ERT Combs asked for the friend’s phone number and called him to check on the patient’s condition. The patient was conscious and breathing, slumped over, moving his hands, and smelled of burnt hair. ERT Combs gave safety instructions to seek shelter but due to lightening still striking the ground, people were unable to move from their current location. ERT Combs gave reassurance during a very difficult situation.   Details about the location for the responders were essential since the patient was on the 4th hole under a tree on the golf course. ERT Combs advised the responders the patient was moved off the ground by others to take cover for safety reasons from the golf course because lightening was hitting the ground in the area. The caller stated, “that was the most surreal experience he ever gone through” and felt he was having a panic attack due to what he witnessed. Tyler did a great job staying on the line with the caller and monitoring the patient’s condition while providing updates to the fire department. ERT Combs did an exceptional job during an extremely unusual situation by calling the friend making sure of the patient’s condition, updating the responders and the compassion he provided to the caller. 
Please accept our nomination for ERT Combs for his outstanding job processing a call that had multiple safety concerns and his familiarity of the medical protocol 15 Electrical/Lighting that is not used often."
Congratulations on this award, Tyler. You certainly deserve it.


  1. Telecommunicator of the year 2022

Alison Davis Recognized as 2022 Telecommunicator of the Year


Alison Davis works for the Colorado Springs Public Safety Communications Center. Here is an excerpt from her nomination letter.Alison Davis 3

It is impossible to isolate Alison’s outstanding performance to one specific call.  Alison is a selfless, hard-working employee who puts the needs of the department before hers.  So far, in 2022, she has trained over 250 hours.  She accounts for more than ¼ of all trained hours with the CSPD communications center in 2022.  She is a leader on day shift whom people can ask questions and always expect to get great feedback.   

 On Thursday, May 12, 2022, Colorado Springs was hit with multiple structure and wildland fires.   Fighting extreme fire danger, high winds, and limited resources, Alison was training a new fire dispatcher.  

 At 0930, a structure fire was reported in the Colorado Center area which was fully engulfed.  Alison and her trainee sent a structure fire response to assist.  While this structure fire was occurring two more large scale incidents ensued.  

 At 1115, a wildland fire came in from the area of Black Forest Rd and Dublin Blvd.  The fire was in the creek bed and it was spreading fast.  The fire quickly started spreading into residents back yards, burning decks, fences and high winds continued to push the fire uncontrollably.   There were over 500 homes evacuated during this fire.  Alison not only provided exceptional feedback and training to her trainee but controlled a very difficult situation. There we zero homes lost during this fire.     

 Around 1130, a structure fire was called in from a mobile home park.  The structure fire reported multiple mobile homes on fire and parties trapped.  The fire spread to a second mobile home park with around 10 total mobile homes burning.   Alison remained calm during this entire situation and provided guidance and instruction to her new trainee.  

 On May 21, 2022, after a large spring snow storm, Alison was responsible for dispatching nearly 150 calls.  During her shift, 250 fire calls came into the communications center.   Alison and her trainee triaged these calls, coordinated with utilities and the Fire Department to determine which ones were most crucial for a fire department response.  

Congratulations, Alison!

  1. 9-1-1 Authority Employee of the Quarter

Mary Beth King Recognized as the 9-1-1 Authority Employee of the 3rd Quarter

 MB EOQ 2The Authority staff nominates their coworkers each quarter for going above and beyond. Based on nominations from the team, it is our pleasure to announce that the Employee of the Third Quarter is Mary Beth King- Human Resources Manager. 
Here is a portion of her nomination:


"Mary Beth embodies an extraordinary spirit of goodwill, radiating positivity in every facet of her existence. Each day, she dedicates herself to brightening the lives of those around her, consistently striving to leave a positive mark. Her efforts extend far beyond the ordinary; she's the driving force behind staff luncheons, the creator of delightful surprise treats, and the celebrator of special moments and victories within the workplace, all while wearing an unceasing smile. Her passion for fostering an enhanced environment at El Paso Teller County 911, not just for the present team but for all future members, is unquestionably genuine. Within the realm of Human Resources, she is a virtuoso, deftly implementing cutting-edge HR information systems, innovating employee benefits, constructing career advancement pathways, and launching a transformative evaluation process – all in the remarkably brief span of her first year here. Even beyond the bounds of her official job description, Mary Beth demonstrates an unwavering commitment to aiding her colleagues. She lends a sympathetic ear to those in need and takes proactive steps to provide assistance, irrespective of whether it falls within her official duties. It is indisputably clear that Mary Beth stands as the unequivocal choice for the distinguished title of Employee of the Quarter, a testament to her exceptional dedication and contributions to our organization."

Congratulations, Mary Beth!

  1. Register an AED

PulsePoint AED No BorderRegister an AED

Without bystander CPR and AED administration, when someone faces sudden cardiac arrest, their chances of survival drop 7-10% every minute with 9 in 10 out-of-hospital incidents resulting in fatalities In 2021, El Paso and Teller Counties lost 1,096 citizens due to sudden cardiac arrest.

Register an AED with PulsePoint to ensure your business adheres to C.R.S. 13-21-108.1 and improve workplace safety. Learn more about the program and register your device today. 

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