Alison Davis Recognized as 2022 Telecommunicator of the Year

Alison Davis works for the Colorado Springs Public Safety Communications Center. Here is an excerpt from her nomination letter.

It is impossible to isolate Alison’s outstanding performance to one specific call.  Alison is a selfless, hard-working employee who puts the needs of the department before hers.  So far, in 2022, she has trained over 250 hours.  She accounts for more than ¼ of all trained hours with the CSPD communications center in 2022.  She is a leader on day shift whom people can ask questions and always expect to get great feedback.   

 On Thursday, May 12, 2022, Colorado Springs was hit with multiple structure and wildland fires.   Fighting extreme fire danger, high winds, and limited resources, Alison was training a new fire dispatcher.  

 At 0930, a structure fire was reported in the Colorado Center area which was fully engulfed.  Alison and her trainee sent a structure fire response to assist.  While this structure fire was occurring two more large scale incidents ensued.  

 At 1115, a wildland fire came in from the area of Black Forest Rd and Dublin Blvd.  The fire was in the creek bed and it was spreading fast.  The fire quickly started spreading into residents back yards, burning decks, fences and high winds continued to push the fire uncontrollably.   There were over 500 homes evacuated during this fire.  Alison not only provided exceptional feedback and training to her trainee but controlled a very difficult situation. There we zero homes lost during this fire.     

 Around 1130, a structure fire was called in from a mobile home park.  The structure fire reported multiple mobile homes on fire and parties trapped.  The fire spread to a second mobile home park with around 10 total mobile homes burning.   Alison remained calm during this entire situation and provided guidance and instruction to her new trainee.  

 On May 21, 2022, after a large spring snow storm, Alison was responsible for dispatching nearly 150 calls.  During her shift, 250 fire calls came into the communications center.   Alison and her trainee triaged these calls, coordinated with utilities and the Fire Department to determine which ones were most crucial for a fire department response.  

Congratulations, Alison!

Mary Beth King Recognized as the 9-1-1 Authority Employee of the 3rd Quarter

 The Authority staff nominates their coworkers each quarter for going above and beyond. Based on nominations from the team, it is our pleasure to announce that the Employee of the Third Quarter is Mary Beth King- Human Resources Manager. 
Here is a portion of her nomination:

"Mary Beth embodies an extraordinary spirit of goodwill, radiating positivity in every facet of her existence. Each day, she dedicates herself to brightening the lives of those around her, consistently striving to leave a positive mark. Her efforts extend far beyond the ordinary; she's the driving force behind staff luncheons, the creator of delightful surprise treats, and the celebrator of special moments and victories within the workplace, all while wearing an unceasing smile. Her passion for fostering an enhanced environment at El Paso Teller County 911, not just for the present team but for all future members, is unquestionably genuine. Within the realm of Human Resources, she is a virtuoso, deftly implementing cutting-edge HR information systems, innovating employee benefits, constructing career advancement pathways, and launching a transformative evaluation process – all in the remarkably brief span of her first year here. Even beyond the bounds of her official job description, Mary Beth demonstrates an unwavering commitment to aiding her colleagues. She lends a sympathetic ear to those in need and takes proactive steps to provide assistance, irrespective of whether it falls within her official duties. It is indisputably clear that Mary Beth stands as the unequivocal choice for the distinguished title of Employee of the Quarter, a testament to her exceptional dedication and contributions to our organization."

Congratulations, Mary Beth!

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